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At Him Online we strive to achieve excellence
in customer service.For support, email us at
support@himonline.com.au
and we will get
back to you within 24 hours, usually much faster. If you feel
insecure about
ordering over the internet you can fax us your order on (02)
99242438.
Alcabay Pty Limited t/as Him
Online ("Him Online") is committed to the Australian privacy legislation
in the way it collects, uses, secures and discloses personal information.
The Commonwealth Privacy Act 1988 requires companies to comply with the
National Privacy Principles (NPPs). This document describes Him Online
Privacy Policy.
The information we collect
We lawfully collect personal information that is necessary for our business
to function. The information we collect and hold will depend upon the
products and services you request from us and may include:
• Information you provide us when you purchase goods or services. This
information will include your name, address and contact details. .
• Information derived from communications between us and you.
We also collect information about you when you download trials from our
website www.himonline.com.au
The use of the facilities and services available through our website will
determine the amount and type of information we collect. The only personal
information we collect when you use our website is what you tell us about
yourself, for example, by completing an online form when you request product
information, or when you send us email we will record your mail address.
How we use your information
We use the information we collect for the purpose disclosed at the time
of collection or otherwise as set out in this Privacy Statement. We will not
use your personal information for any other purpose without first seeking
your consent, unless authorized or required by law. Generally we will only
use and disclose your personal information:
• To establish and maintain your relationship as a customer of Him Online
• To provide the products and services you have requested from Him Online.
• To administer and manage those products and services.
• To answer your inquiry.
• For direct marketing by email, specials on products or services you have
shown interest in.
If we contact you in this way without obtaining your prior consent, we will
provide you with the opportunity to decline any further marketing
communications. If you at any time receive any communication from Him Online
which you would not like to receive, please contact us and we will remove
your name from our mailing list.
Access to your personal information
In most cases, you can gain access to the personal information that Him
Online holds about you, subject to some exceptions allowed by law.
If you would like to check or amend your contact details, please contact us.
We will deal with all requests for access to personal information as quickly
as possible.
Security
Him Online will take reasonable steps to keep secure any personal
information which we hold and to keep this information accurate and up to
date. Personal information is stored in a secure server or secure files.
The Internet is not always a secure method of transmitting information.
Accordingly, Him Online cannot accept responsibility for the security of
information you send to, or receive from us over the Internet or for any
unauthorized access or use of that information
Changes to this Privacy Policy
It may be necessary for us to review and revise our Privacy Policy from
time to time. An amended version will be posted on our website at
www.himonline.com.au. We suggest that you visit our website regularly to
keep up to date with any changes.
Contact Us
If you would like any further information, or have any queries, problems
or complaints in relation to this Privacy Policy or our information handling
practices in general, please contact us on
support@himonline.com.au
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