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At Him Online we strive to achieve
excellence in customer service.For support, email us at support@himonline.com.au
and we will get back to you within 24 hours,
usually much faster.
Lindrach
Trust t/as Him Online ("Him Online") is committed to the Australian
privacy legislation in the way it collects, uses, secures and discloses
personal information.
The Commonwealth Privacy Act 1988 requires
companies to comply with the National Privacy Principles (NPPs). This
document describes Him Online Privacy Policy.
The
information we collect
We lawfully collect personal
information that is necessary for our business to function. The
information we collect and hold will depend upon the products and services
you request from us and may include:
• Information you provide us
when you purchase goods or services. This information will include your
name, address and contact details. .
• Information derived from
communications between us and you.
We also collect information
about you when you download trials from our website
www.himonline.com.au
The use of the facilities and services
available through our website will determine the amount and type of
information we collect. The only personal information we collect when you
use our website is what you tell us about yourself, for example, by
completing an online form when you request product information, or when
you send us email we will record your mail address.
How we use your
information
We use the information we collect for the purpose
disclosed at the time of collection or otherwise as set out in this
Privacy Statement. We will not use your personal information for any other
purpose without first seeking your consent, unless authorized or required
by law. Generally we will only use and disclose your personal information:
• To establish and maintain your relationship as a customer of Him
Online
• To provide the products and services you have requested from
Him Online.
• To administer and manage those products and services.
• To answer your inquiry.
• For direct marketing by email,
specials on products or services you have shown interest in.
If we
contact you in this way without obtaining your prior consent, we will
provide you with the opportunity to decline any further marketing
communications. If you at any time receive any communication from Him
Online which you would not like to receive, please contact us and we will
remove your name from our mailing list.
Access to your personal
information
In most cases, you can gain access to the personal
information that Him Online holds about you, subject to some exceptions
allowed by law.
If you would like to check or amend your contact
details, please contact us. We will deal with all requests for access to
personal information as quickly as possible.
Security
Him Online
will take reasonable steps to keep secure any personal information which
we hold and to keep this information accurate and up to date. Personal
information is stored in a secure server or secure files.
The
Internet is not always a secure method of transmitting information.
Accordingly, Him Online cannot accept responsibility for the security of
information you send to, or receive from us over the Internet or for any
unauthorized access or use of that information
Changes to this Privacy Policy
It may be necessary for us to review and revise our Privacy
Policy from time to time. An amended version will be posted on our website
at www.himonline.com.au. We suggest that you visit our website regularly
to keep up to date with any changes.
Contact Us
If you
would like any further information, or have any queries, problems or
complaints in relation to this Privacy Policy or our information handling
practices in general, please contact us on support@himonline.com.au
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